Getting Started with ArangoDB Oasis

This quick start guide covers the basics from creating an account to setting up and accessing your first ArangoDB deployment in Oasis.

For general information about ArangoDB Oasis, see

A video series on how to get started with Oasis is also available:


Please have following information at hand for registration:

  • An email address, required for email verification.

If you use a public email service provider (e.g. Hotmail), make sure to have the following information at hand as well:

  • A mobile phone number, required for SMS verification

One mobile phone number will be associated with one account and cannot be used for multiple accounts.

How to create a new account

  1. Go to
  2. Click the Start Free button or click the Sign Up link in the top right corner.
  3. Review the terms & conditions and privacy policy and click I accept.
  4. Select the type of sign up you would like to use (GitHub, Google, or email address).
    • For GitHub or Google please follow on-screen instructions.
    • For the email address option, type your desired email address in the email field and type a strong password in the password field.
    • Click the Sign up button

    You will receive a verification email. In that mail, click the Verify my email address link or button. It will open a page in ArangoDB Oasis that says Welcome back!

  5. Click the Log in button to continue and login.
  6. If you signed up with an email address of a public email service provider (e.g. Hotmail), a form appears asking for your mobile phone number. Enter the country code and the number of the mobile phone you want to use for this account. For company email addresses, this step is skipped.
  7. If you had to enter your phone number in the previous step, a verification code will be sent via SMS to the mobile number you entered. Enter the verification code.
  8. A form will appear asking for your name. Enter your first, last and company name, and then press the Save button.
  9. An organization with a default project will now be prepared for you. Once that is completed, you will be redirected to the ArangoDB Oasis dashboard.

Oasis Sign up

General hierarchy

ArangoDB Oasis supports multi-tenant setups via organizations. You can create your own organization(s) and invite collaborators or join existing ones via invites. Your organization contains projects. Your projects hold your deployments.

  • Organizations represent (commercial) entities such as companies. You can be part of multiple organizations with a single user account.
    • Projects represent organizational units such as teams or applications.
      • Deployments are the actual instances of ArangoDB clusters.

In the previous step, an organization and a default project were automatically created for you. What is still missing is a deployment.

Take the tour

In the top right corner you find the User toolbar. Click the icon with the question mark to bring up the help menu and choose Start tour. This guided tour walks you through the creation of a deployment and shows you how to load example datasets and manage projects and deployments.

Alternatively, see the following documentation sections:

Free-to-try vs. professional service

ArangoDB Oasis comes with a free-to-try plan that lets you test our ArangoDB Cloud for free for 14 days. After the trial period, your deployments will automatically be deleted.

You can convert to the professional service model at any time by adding your billing details and at least one payment method. See:

Limitations of ArangoDB Oasis

ArangoDB Oasis aims to make all features of the ArangoDB Enterprise Edition available to you, but there are a few limitations:

  1. Encryption (both at rest & network traffic) is always on and cannot be disabled for security reasons.
  2. Foxx services are not allowed to call out to the internet for security reasons. Incoming calls to Foxx services are fully supported.
  3. LDAP authentication & Audit trails are currently unavailable, but will be supported in the near future.